The Evolution of Mission, Vision and Values

The Evolution of Mission, Vision and Values

By Staci Hegarty, M.Ed.

We often treat our organizations’ mission, vision, and values as immovable bedrock. In many ways, they are. Yet as the world changes, we must consider that we may need to adjust or expand the goals and aims of our business.

Evolving Envision RISE

This even happens to organizations like Envision RISE, a company that prides itself on offering leading services and training to assist in organizational change and transformation. Founded by IpX, the Institute for Process Excellence, a leader in enterprise transformation, RISE was launched to provide organizational change management (OCM) primarily through the lens of diversity, equity and inclusion (DEI). Since 2020, our customer’s found the most success when our partnership kept the lens opened to support all types of organizational change. Of which, successful DEI can become a byproduct of improving legacy policies and procedures along with focused goals and objectives.

Our values have not changed, we believe that companies succeed when their people succeed. That means creating a workplace where all voices are valued, and differences are embraced. Yet the world has changed. The words “diversity, equity, and inclusion” have become a distraction from the core work of centering and uplifting people in the workplace.

Realigning Company Values for Success

Before you start revising anything, it is critical that leaders agree on their values. Not their personal value system, although that will have an impact, but the values of the company. Your values may expand or transform over time. For instance, many companies did not include sustainability as a company value even a few years ago. Now many organizations have begun to prioritize sustainability in their daily operations. The important thing is to verbalize those values in a way that people can understand and support.

Look at your mission statement. Whether it was written one year ago or one hundred years ago, it may need to be updated to better align with your strategic plan. If you need some ideas, this Hubspot blog can get you started.

Your vision statement is about the future, while taking the current state into consideration. Your vision statement will help to guide your strategic plan. If your vision statement doesn’t include your people, your strategic plan will fall short.

You don’t have to do this alone. The experts at Envision RISE can help your leadership team clearly identify the mission, vision, and values of organization through a variety of services, including executive and leadership alignments, assessments, and focus groups.


Workforce Training: What is it and Why Does it Matter?

Workforce Training: What is it and Why Does it Matter?

Sara Skidmore, Envision RISE

Change and growth are a part of every organization. That is especially true today, where young employees are changing jobs more than their predecessors ever did and workforces are becoming increasingly more diverse. So how do organizations adapt to these changes and maintain a competitive advantage? The answer lies in well-designed and ongoing workforce training.

The Benefits of Workforce Training

There are numerous benefits of making workforce training an ongoing part of your organizational strategy. Below are just a few.

Talent Acquisition

Self-improvement is an important part of a balanced and healthy lifestyle. We all need to feel that we are being challenged and reaching our potential. For most people, personal and professional development are distinct but intertwined experiences. When we are given opportunities for professional development, we usually grow personally as well.

Today’s employees are seeking opportunities for personal and professional growth. Acquiring new skills gives employees a sense of accomplishment and makes them feel confident in their roles. This, in turn, increases job satisfaction. Offering well-designed and ongoing training opportunities makes organizations attractive to job-seekers, giving them a distinct competitive advantage when it comes to talent acquisition.

Enhance Team Productivity and Collaboration

Among recent changes in workforce dynamics is an increased use of teams. The vast majority of employees today work in teams. Working in teams comes with numerous benefits, but it is not always easy. Team members must learn to communicate effectively, work with people who differ drastically from themselves, provide and receive feedback, and collaborate with one another to bolster creativity and innovation. Consistent workforce training can help.

Training benefits teams in several ways. It helps employees be on the same page when it comes to organizational policies, procedures, and strategic goals. If done correctly, training can improve workplace culture and climate and help build employee relationships. As a result, teams are able to communicate more effectively and resolve conflict. They become more engaged and collaborative. In other words, well-trained teams are effective teams.

Succession Planning

Organizations that don’t plan ahead suffer. An important part of strategic planning is identifying strategic goals and the roles that are needed to accomplish those goals. Effective succession planning ensures those roles will always be filled by competent employees. Preparing employees to have the knowledge, skills, and abilities to fill leadership roles should be an ongoing process in every organization. Workforce development and training programs equip current employees with knowledge and skills needed for successful leadership.

Sustained Organizational Change

Organizational change doesn’t happen overnight. A structured and consistent approach to change is more likely to have lasting results.

Workforce training is a way to get everyone – employees, teams, and managers – involved in the change process. It educates employees about the importance of the change, their role in making the change happen, and it helps them understand the organization’s vision. When employees understand these things, they become more engaged in the change process. An engaged workforce is more likely to bring about lasting change.

Implementing Ongoing Training in Your Organization

Organizational problems are inevitable. Don’t assume your workforce is already equipped with the knowledge needed to manage these problems. Get ahead of the problem. Prepare your workforce to face problems head-on by implementing a well-designed and ongoing training program.

Hiring workforce development professionals is a good place to start. Workforce development professionals work with organizations to develop organizational goals and objectives and come up with tailored training plans to help accomplish those goals. They can help prepare workforces to grow professionally, work effectively on teams, manage problems, and acquire leadership potential. Contact Envision RISE for more information on how to help your organization implement training programs that result in lasting change. Visit our Training page to learn about the RISE Academy, which makes learning accessible and impactful by bringing together exclusive industry certifications and accredited courseware under one innovative platform with self-assessments, self-reflection exercises, course workbooks, and training progress report cards.

 

References:

https://www.cbsnews.com/news/workplace-diversity-retention-recruitment-race-ethnicity-age/

https://emeritus.org/blog/benefits-of-team-training-in-the-workplace/

https://www.indeed.com/career-advice/career-development/change-management-training


Beyond Awareness: Harnessing the Benefits of a Neurodiverse Workforce

Beyond Awareness: Harnessing the Benefits of a Neurodiverse Workforce

Sara Skidmore, Envision RISE

American organizations are facing unprecedented changes in employee demographics. Within these demographic changes is an increase in employees with neurodivergent conditions, such as autism spectrum disorder (ASD), attention deficit hyperactivity disorder (ADHD), dyslexia, social anxiety, and others. Given that 15-20% of individuals have neurodivergent conditions, it should come as no surprise that organizations are becoming increasingly more neurodiverse.

Benefits of Neurodiversity

There are numerous organizational benefits of a neurodiverse workforce. One benefit is that it drives innovation. From Bill Gates and Steve Jobs to Emma Watson and Tim Burton, some of the world’s best innovators have neurodivergent conditions. Having a workforce with diverse ways of processing information reduces groupthink and drives innovation, giving neurodiverse organizations a competitive advantage over their competitors.

Another benefit is that neurodiverse-inclusive policies and practices can boost company culture. In a Microsoft study of 31,000 employees in 31 countries, employees rated having a “positive culture” as one of the most important factors they look for in a job. Organizations that want to attract and retain top talent must foster cultures of inclusivity for all employees, including those in the neurodivergent community.

Promoting Neurodiverse Inclusiveness

So, how can you promote inclusiveness in your workplace so that you can harness the benefits of a neurodiverse workforce? Below are a few ways to ensure neurodiversity initiatives are a key part of your organization’s diversity, equity, and inclusion practices.

  • Begin with examining current neurodiverse inclusivity practices. Understanding your current baseline can guide neurodiversity objectives and goals.
  • Consider nontraditional selection practices. For example, non-conventional interview settings and specific (as opposed to general) cognitive ability tests can help organizations identify qualified candidates with neurodiverse conditions.
  • Incorporate accommodations for neurodiverse individuals. These can include flexible work hours, breaks between meetings, and areas with reduced noise and lighting.
  • Hold training sessions that help managers and employees understand their role in promoting inclusivity.

Today’s workforce is more diverse than ever. Understanding how to harness the benefits of a diverse workforce is a necessary component of thriving organizations. Prioritizing neurodiversity is just one way organizations can harness those benefits and gain a competitive advantage. Contact Envision RISE for information on how to make neurodiversity initiatives a key part of your DEI practices.


The Workforce Beyond Boomers

The Workforce Beyond Baby Boomers

Staci Hegarty, M.Ed, VP of Equity and Inclusion

2030 is the year all Baby Boomers (born 1946-1964) will be at or above the traditional retirement age of 65. Although many Boomers work well past that age, there will be more open roles within organizations that cannot be filled by the next generation of workers. Combine this with the Great Resignation, employers are finding themselves in the difficult position of not being able to find enough qualified workers.

What Does the Future of the Workforce Look Like?

Organizations are not only losing the employee, they are also losing historical knowledge and the skillsets that come with time spent on the job. On average, Boomers are most likely to spend more years with the same employer than the other generations. The average Boomer has a workplace tenure of over eight years, with several studies indicating that nearly 40% have been with their employer for 20+ years. Gen X (born 1965-1979) averages about 5 years, while Millenials (born 1980-1994) and Gen Z (born 1995-2012) both average less than three years.

The younger generations are quick to leave an organization that does not value their time, talents, and insights, and with so many open roles, they are able to find new opportunities relatively quickly. Employee attrition can destroy a company by derailing the strategic plan, stifling innovation, and driving up costs related to human resources and recruiting. We are already in a hiring crisis and employers must take tangible and impactful action to retain and promote the workers they already have.

How Do We Support the Next Generations?

The old mindset of employee retention no longer works. A fair salary is an obvious requirement to attract a retain employees, but that alone will not be enough to prevent an employee from leaving. The culture of the company is the most important thing to workers. Job security, work/life balance, connections with coworkers and flexibility – in not only work schedule but in workplace (home versus in-office) – are the top four drivers of employee satisfaction. Organizational Change Management (OCM) in partnership with Diversity, Equity, and Inclusion (DE&I) work will allow companies to transform the existing workplace culture from “good enough for now” to dynamic, empowered, and innovative.

Envision RISE offers a comprehensive approach to help companies build a dynamic and empowered workplace culture that is prepared and adaptable. Through surveys, focus groups, executive alignment, and policy review, Envision RISE can help companies understand their employees’ sentiment, identify areas of improvement, and develop a roadmap for continual improvement. This approach is crucial for creating a workplace culture that not only retains employees but also drives innovation and growth. 

Contact us to get started. Listen in to the most recent Envision RISE Podcast featuring Martine Kalaw, founder of Martine Kalaw Enterprises and author of “ABCs of Diversity,” as we discuss the generational changes actively happening and how they are reshaping the future of the workforce.

Staci Hegarty (she/her), M.Ed.

Envision RISE, Vice President of Equity & Inclusion


Unlocking Employee Retention: Strategies for the Challenging Labor Market

Unlocking Employee Retention: Strategies for the Challenging Labor Market

Staci Hegarty, M.Ed, VP of Equity and Inclusion

In the United States, a common complaint is that “no one wants to work,” even though we are currently experiencing a period of the lowest unemployment in the past 50 years. This, coupled with the fact that all Baby Boomers are rapidly reaching traditional retirement age by the year 2030, means we are in a difficult position of having more open roles than we have available workers.

In this environment, employee retention has become a top priority for companies, particularly amid “The Great Resignation.” Envision RISE course RISE-08 “Transparent Development and Retention Practices” states, “Healthy, high-performing organizations have the policies and procedures in place to uncover problems before it costs them high-potential employees. Once employees start resigning, the reputation of the company is at risk.”

Retaining Current Talent

Rather than competing for qualified candidates, organizations are taking steps to retain the ones they already have. The days of a steady paycheck being enough are long gone. Employees now seek fair and equitable pay, benefits that meet their needs, and a workplace culture that values what each person brings to the job, as well as inclusion and a sense of belonging.

Unfortunately, many employers dismiss these desires as passing fads or entitlement. However, research indicates that employees who feel a greater sense of belonging and inclusion at work report a significantly higher Employer Net Promoter Score (eNPS), which measures the likelihood that a current employee would recommend a company as a great place to work. This metric can provide insights into company culture, predict turnover, and gauge overall employee engagement.

How to Measure Inclusion and Belonging

Here are a few ways to start measuring inclusion and belonging at your organization:

  • Start by examining who is in your workforce.  Who gets hired and who stays?
  • Provide thoughtful exit interviews. What do they tell you?
  • Consider using “Stay Interviews.” Stay Interviews identify trends that could be contributing to employee turnover. By prioritizing employee retention and cultivating an inclusive workplace culture, companies can thrive in this challenging labor market.

Overall, companies must invest in employee retention if they want to remain competitive and profitable. A steady paycheck may have been enough in the past, but today’s employees seek much more than that. Fair pay, appropriate benefits, and inclusive workplace culture are essential components to successful employee retention. Ultimately, it’s up to employers to earn the loyalty of their current employees by creating a work environment that meets employee expectations and shares in the companies’ successes. Ensuring that all employees feel valued, respected, and part of a greater whole will help any organization stay competitive. For guidance on how best to meet these goals, contact Envision RISE for employee retention services and strategies tailored to your needs.


New Year, New Work/Life Balance

New Year, New Work/Life Balance: 6 Ways to Create, Apply, and Measure a Work/Life Balance

Staci Hegarty, M.Ed, VP of Equity and Inclusion

Achieving better work/life balance is a common, and meaningful, New Year’s resolution, especially if you are a remote or hybrid worker. Many of us have undoubtedly found ourselves still sitting at our desks, dinner in hand, or having a prolonged night at the office beyond the standard quitting time. It is a worthy goal with usually unclear steps or structure to achievement. If this is a goal you have set for yourself in 2023, it’s important to determine a few things:

 

1. Your definition of work/life balance. It’s difficult to achieve what you cannot visualize. Would that mean working fewer hours? Working different hours? Having fewer tasks or responsibilities in certain areas of your life?

2. The root cause for why you feel out of balance. For example, have your working conditions changed as the results of a new role, staffing issues, new leadership, or a temporary high-priority project that is taking up more of your time? Perhaps there are changes in your personal life, such as a new baby, an illness, or a change in family income. Even a new pet can add additional responsibilities and cause a change to your routine.

3. What boundaries need to be set at work and at home. Most of us struggle with saying “no.’ In some workplace cultures, the word “no” is interpreted as not being a team player or dedicated employee. At home, it may be even more challenging to say “no” to the needs of our family/friends.

4. Where your needs fall on your list of priorities. We may find it difficult to take care of ourselves when we perceive that we are needed by others. It doesn’t take very long to find ourselves trying to pour from an empty cup, then criticizing ourselves for not being good enough when we feel tired, burnt out, or resentful.

5. How to know when work/life balance is achieved. This is a difficult goal to quantify, unlike weight loss or increased exercise or other popular resolutions. We know what imbalance feels like, but we may not truly know what balance feels like.

6. How to adjust your expectations. It is unlikely that you will achieve equality in how you distribute your time between your professional and personal life. Aim for equity, where each part of your life gets what it needs to thrive.

 

In Envision RISE training, course RISE-06 Harmonization: Demystifying the Entanglement between Work and Life shares:

‘Balance implies that things will become equal, which is not truly what we are attempting. We only have one life. Why would we think we can have a work life that is separate from our home life? We would be better served to find ways to harmonize all parts of our lives with one another, allowing for each to take center stage as needed, and then step back into the chorus when the time comes.’

With a little self-reflection and a willingness to create and enforce boundaries, our lives can become more manageable, more fulfilling, and less chaotic. No one can do this for us, we must be willing to do it ourselves.

For support on creating balance and managing organizational changes in the workspace, contact us at Envision RISE. We work to create a powerful integration and understanding of the relationship between your organization and your workforce.


An image of a Funny Race Car and a Drag Race car with similar paint schemes and sponsor logos. Each car features

Travis Shumake to Honor Father's Upset Win with Tribute Car at Auto Club Finals

TRAVIS SHUMAKE TO HONOR FATHER’S UPSET WIN WITH TRIBUTE CAR AT AUTO CLUB FINALS

NEW YORK, NY (November 7, 2022) — 40 years after his father Tripp’s upset Funny Car win at the 1982 World Finals, Travis Shumake will return to southern California with the same goal. In 1982, the elder Shumake was brought in by Funny Car legend Billy Meyer as a “blocker” to defeat championship contenders Don Prudhomme & Frank Hawley. The single-race deal and Cinderella story ended with Shumake in the finals against Kenny Bernstein after taking out both Hawley and Prudhomme earlier in the day at what would be the last World Finals held at the famed Orange County International Raceway. This weekend at the Auto Club NHRA Finals, Shumake wraps up a successful debut season racing the Randy Meyers owned and tuned Top Alcohol Dragster with the support of Envision RISE, an evolutionary platform that utilizes Organizational Change Management (OCM), Human Resource Management (HRM), and Diversity, Equity and Inclusion (DE&I) to create a powerful integration and understanding between organizations and their workforce.

“Our partnership with Travis has created a direct path for us to connect in a unique way with the NHRA fan base and our clients,” said Envision RISE’s founder and CEO, Joseph Anderson. “Travis has been a huge supporter of our mission and has worked hard to demonstrate his commitment to becoming a top NHRA driver and an advocate for opportunity derived from hard work and respect.”

The second-generation driver will be channeling the spirit of his popular father and the surprise success of his 1982 win with a throwback paint scheme, helmet, and crew uniforms.

“I grew up watching a VHS of my dad’s magical day at World Finals. I still watch it. Regularly. I’m just as proud of his other wins and accomplishments like being in both the Cragar Five-Second Club and the 250 MPH Club but having the TV coverage and interviews make this race special. He’s been gone 23 years this Sunday and his finish line interview with Steve Evans is the only place I can go to hear his voice. I get to hear him, see him, and now I’m hoping my own finish line interview with Amanda Busick. Makes the hairs stand up on my neck.”

“I’m not just here to honor my dad, I’m here to win and wouldn’t mind facing off with one of the drivers in the hunt for the championship. We’ve got the car. Between me, Hunter (Green), Fiona (Crisp), and Matt (Sackman), this Randy Meyer “team B” car has been turning on win lights all season long. If the points stayed with the car this beast would be deep in the points battle.

Shumake grabbed a top 3 qualifying spot in Charlotte and posting a career best semi-final finish at historic Maple Grove Raceway where he won the first two rounds on impressive hole shots. This weekend’s Auto Club Finals will be his 4th national event and a chance for the New York City resident to close out his season on a high note and carry momentum into the off-season as he looks to expand his racing schedule in 2023.

“I’m chasing funding for 2023 just like everyone else but am starting to get excited about the future.” Said Shumake. “Right now I’m just enjoying the opportunity to learn from Randy and drive alongside Julie (Naatas). Add all the marketing help I’ve gotten from Megan (Meyer) into that mix, and you quickly realize I’ve been training under the best in the business all season long. I hope bringing big names like Sheetz and Envision Rise into the sport shows folks I am serious, committed, and certainly no flash in the pan.”

Shumake and the Envision RISE Top Alcohol Dragster will be on track twice on Thursday, November 10, running at 1:45 p.m. and 4:30 p.m. and teams will get a final qualifying run Friday at 2 p.m. Saturday will begin Shumake’s quest for victory with the first round of eliminations at 10:15 a.m.

 

About Envision RISE
Envision RISE was founded as a modern workforce development platform to create a non-divisive integration and understanding of the relationship between the needs of an organization and the requirements of the actual workforce. The platform provides a voice to the individual and a framework critical to long-term business sustainability.


Promoting a Culture of Calm During Chaos

Staci Hegarty, Envision RISE, Vice President of Equity & Inclusion

We are more than two years into the most intense period of change that most of us have ever experienced in the workplace, and for some of us, in our lifetime. After the initial shock, many organizations managed to adapt to life during COVID. Theses adaptations were far from perfect, and we are still working through it and learning from it. There is civil unrest across the US, which will not abate any time soon. The economy is teetering on the brink of recession, with inflation at a 40-year high and gasoline hitting record prices. The “Great Resignation” coupled with low unemployment pushed staffing levels to the breaking point. Many organizations are struggling to find their center. Those that have taken promoting a culture of calm during chaos seriously have been better able to weather the storms.

We are not our best selves right now.

And yet, we have done some of our best change management over the past couple of years. We were so confident in what we believed to be true for so long that we rarely questioned it. When forced to question almost everything, look what we discovered! We can be flexible in our work locations and still get results. We can engage in uncomfortable conversations about topics we were always told were off limits at work, which allows us to learn more about ourselves and our colleagues. The economic issues we experience are not in a vacuum; we are an inextricably connected global economy. Finally, we can demand better from our workplace cultures, or we can find a better workplace.

For those waiting to “return to normal,” I have bad news for you. There is no going back. The last few years exposed many truths about our workplaces and how we are affected by that culture. Crisis shows us our true selves.

Amid chaos, what was the prevailing emotion at your company? Did you find out that your organization is much more fragile than you realized? Or did you uncover innovation and resilience that was just beneath the surface of everyday life?

Understand more about your company by understanding its DNA. Your company’s DNA structures the ecosystem framework. Upon this framework is built the foundation for your culture throughout the employee lifecycle. When the DNA is fragmented, broken, or otherwise unstable, it creates an imbalance that compromises the health of the organization. Unhealthy organizations struggle to overcome the stress of change, especially unexpected change. The RISE Human Resources Management (HRM) DNA analysis helps identify the areas that need attention and strengthening. Combine the HRM DNA analysis with the Envision RISE comprehensive cultural assessment to create an actionable strategic plan for lasting organizational cultural transformation.


Hiring the Right Chief Diversity Officer the First Time

Staci Hegarty, Envision RISE, Vice President of Equity & Inclusion

Most people with the responsibility of hiring new employees have had at least one experience with a “bad hire.” I don’t love that phrase, it somehow places blame on no one and everyone without encouraging any accountability within the process. But for lack of a better phrase, I’m going to use it.

Bad hires are expensive for the company and the culture. Salary, benefits, maybe relocation, and training are all sunk costs for every new employee. The hope is that the new employee will contribute to the organization in a way that is productive, thus justifying these costs. A new employee likely left another job to accept this opportunity. They accept that there are costs to a new job, even if it is a higher salary. For a while, everyone is investing, and no one is really seeing dividends. Most of the time the investment pays off and the new hire works out.

When they don’t work out, there are consequences for everyone. Not just the monetary output from the company, but what a bad hire can mean in the long run. An underperforming employee often comes with a negative attitude, which has an impact on colleagues and customers. That negativity can spread quickly to employees who used to be contributors. There are expenses that are difficult to quantify, such as lost productivity during the initial training and learning period. Most projections are that when a new hire doesn’t work out, it is often a cost of more than $100,000 to the company in losses.

What happens when a “bad hire” is your Chief Diversity Officer (CDO)? The field of diversity, equity, and inclusion is notorious for high turnover and burnout. The qualifications for the role are often unclear. What kind of degree should the person hold, if at all? How many years of experience are appropriate (hint: stop looking for the “10 years of experience” unicorn, there aren’t many of us who meet that requirement)? For many organizations, this is a new role, with a vague job description, minimal budget, no staff, and a reporting structure that can be stifling for a DE&I expert to execute their duties. Yet the expectations for measurable, immediate change are high (if not impossible).

While sometimes they are reviled, other times they are encumbered with unrealistic expectations of patience, compassion, and forgiveness. A bad hire in this role can set your DE&I efforts back more than not having created the role in the first place.

Everyone in your organization is watching your CDO. They set the tone for what the cultural shifts will look like. They are responsible for the psychological safety of your employees, often while sacrificing their own. While sometimes they are reviled, other times they are encumbered with unrealistic expectations of patience, compassion, and forgiveness. A bad hire in this role can set your DE&I efforts back more than not having created the role in the first place. Before you hire, take the time to create a detailed and robust job description. Build a budget for the role, including a salary which is commensurate with the responsibilities. Take the time to vet any internal candidates thoroughly. Sometimes an internal hire makes perfect sense, other times it may not. This is not the time to be in a hurry to close the job requisition.

Finally, the entire leadership team needs to be aligned in their commitment to diversity, equity, and inclusion. Your Chief Diversity Officer will be a member of the leadership team and must be viewed as such by his/her/their peers. If the rest of the team isn’t ready, take the time to work through it. This is where a third-party can help with an Executive Alignment program. These programs are reasonably short but can have a big impact on the effectiveness of your leadership team and your DE&I efforts.

Adding a Chief Diversity Officer to your organization is ideal for establishing a culture of belonging. Invest the time, money, and effort to do it well the first time.

Staci Hegarty (she/her), M.Ed.

Envision RISE, Vice President of Equity & Inclusion


Say This, Not That | LGBTQ+ Inclusive Language Edition

Bijoy Shah, Envision RISE, Diversity, Inclusion & Belonging Specialist

It’s Pride Month! This is a time of celebration for the LGBTQ+ community and their allies and advocates. If you want to support the LGBTQ+ community, it’s important to understand how your language can be either supportive or harmful. Let’s take a journey to more inclusive language.

First, let’s explore what you might want to say if someone comes out to you. For LGBTQ+ people, the act of coming out is not a one-time experience. Throughout their lives they are faced with having to come out over and over again to family, friends, employers, coworkers, neighbors and medical professionals. Each time there is a risk of rejection or judgment. If you are given this gift of vulnerability and trust, please respect it. There is no need to ask the person “Are you sure?” or “Have you always felt this way?” A simple “Thank you for sharing that with me,” will suffice in most situations. If it is your child or other loved one, try not to say, “I love you no matter what.” This suggests that their sexual orientation is a flaw to be overlooked.

Some LGBTQ+ terms are generally falling out of favor. However, there are still some LGBTQ+ people who use them to refer to themselves and, when in such a scenario, we should mirror the terms we hear back. In general, it is respectful to swap out these outdated terms with the new term, boosting inclusion in everyday life. Mind you, this is a primer, not a definitive list.

Before we get into a few terms, here are some definitions to help clarify a few things:

Biological Sex

This is the determination made at birth, using genitalia to assign biological sex. Some trans people use the phrase “Assigned Female at Birth” or “Assigned Male at Birth” (AFAB, AMAB). This is not the same as gender.

Gender Identity

Gender is not limited to biological sex. People whose gender identity matches their biological sex are called cisgender. For some people, their gender identity does not match their biological sex.

Gender Expression

This is how an individual outwardly presents themselves through clothing, hairstyle, etc. For instance, a lesbian may identify as a woman, but her gender expression is more masculine than feminine.

Now, let’s upgrade to more inclusive language.

Say Transgender Instead of Transsexual

“Transsexual” is a dated term that is falling out of favor, especially with Millennials and Generation Z. Some people dislike this word because it has the word “sexual” in it, which tends to reinforce the mistaken notion that all things LGBTQ+ are only focused on sex. Others feel that the word is inaccurate because the term focuses on a person’s biological sex rather than their gender identity. In addition, the term holds a negative connotation, as it was originally used within psychological communities to diagnose trans people with mental disorders. Most people use the term “transgender” or simply “trans.”

Use Gay Instead of Homosexual

Many people dislike the word “homosexual” for the same reasons that people dislike the term transsexual. It has the word sexual in it, and the term was originally used within psychological communities to diagnose gay people as having a mental disorder.

Use Typical Instead of Normal

When we are discussing gender identities, gender expressions, or biological sexes that are common or expected, it’s respectful to use the word “typical.” Try to avoid the word “normal.” The opposite of normal is abnormal, which has a fairly rude connotation, averting any semblance of inclusion and equity.

Use Intersex Instead of Hermaphrodite

“Hermaphrodite” is a dated and inaccurate term that pathologizes natural body variation. When talking about intersex individuals, also avoid words like “condition” or “disorder.” These words imply that being intersex is wrong or unnatural, destroying any hope of inclusive spaces. Intersex people have natural biological variations.

 

Living in the woods without electricity, running water, and a toothbrush is a lifestyle. Being LGBTQ+ is not. It is the identity of a person.

 

Avoid the Word Lifestyle Altogether

Living in the woods without electricity, running water, and a toothbrush is a lifestyle. Being LGBTQ+ is not. It is the identity of a person. Avoid the word “lifestyle” in the context of LGBTQ+ people and lives. A lifestyle is a choice, gender identity and sexual orientation are not choices.

This list in not intended to be exhaustive, but rather a first step in using more inclusive language. The Human Rights Campaign has an excellent glossary of terms for everything related to the LGBTQ+ community. Learning the correct terminology will help make communication and offering support easier! https://www.hrc.org/resources/glossary-of-terms

Staci Hegarty (she/her), M.Ed.

Envision RISE, Vice President of Equity & Inclusion